A+ Remote Technician (2006) Exam 220-603: A+ Remote Support Technician
E X A M D I F F I C U L T Y
SYNOPSIS • A+vs
CompTIA’s A+ 220-603 "Remote Support" Exam is one of two exams required to achieve the A+ 2006 certification as a Remote Support Techician. The exam is meant for entry-level computer professionals, such as desktop support specialists, remote administrators and customer support personnel. This exam and has the prerequisite of A+ Exam 220-601 "Essentials" and is designed for individuals with at least 500 hours in computer technology support. Users that attain the A+ 2006 - Remote Support Technician Concentration are usually referred to as a Phone Technician, Customer Support Professional, or Remote Technician. The official domains of the exam are:
Personal Computer Components
Operating Systems
Printers and Scanners
Networks
Security
Communication and Professionalism
Unlike the previous iteration of this exam, it will no longer involve questions on legacy operating systems, such as Windows 3.1 and Windows 95. Additionally, the A+ 220-603 exam will involve a large amount of questions that deal with soft skills and office communication, as well as some basic questions on electricity and safety procedures. Candidates that are familiar with computer technology but unfamiliar with service communication, would do well to study up on the proper method of assisting customers, coworkers and superiors. However, the exam will still ask 80 questions in traditional multiple choice and multiple answer format. The passing score for this exam is a 700 or better on a scale of 900.
Helpful:Compare this exam with others.
The A+ 603 exam not a joke!
ijohns24 on Friday, August 29, 2008
Prepare for this exam like there is no tomorrow.If you've had very little or no experience dealing with computers then you must study your noggin off for this exam and make absolutely certain that you're well prepared for it. When I took The A+ exams I passed the essentials and failed the remote support technician and will be preparing to retake it soon.my main point is to prepare for this exam and don't take it lightly.
Study Hard, Outline, Pass
coolhandluke012 on Friday, August 22, 2008
Just passed this 11 days after passing the A+ Essentials. Passed with an 830. Again, no "work" experience in the IT field, just a lot of self studying with ExamCram2 A+, and a 4 year degree.
You decide.
Waste of time
jbuttery1234 on Wednesday, April 11, 2007
To be honest you could train a chimp to pass this exam! imho ... they really need to up the bar... no cram no reading walked away with 855.. It would be fair to suggest that 601-602-603 are from the same gene pool..
questions complecated
adelakram on Thursday, November 23, 2006
questions complecated
Cinch
moejoh on Thursday, November 02, 2006
90 questions. finished in 20 minutes. questions on command line from Windows 2000/XP. OSI layer questions. Some softskills questions. There's more, but I fogot! First 10 questions were the exact same as the first 10 on Depot Technician.
Cinch
moejoh on Thursday, November 02, 2006
90 questions. finished in 20 minutes. questions on command line from Windows 2000/XP. OSI layer questions. Some softskills questions. There's more, but I fogot! First 10 questions were the exact same as the first 10 on Depot Technician.
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The A+ 603 exam not a joke!